27-Mar-2007 Chris: Is screen covered with this warranty or is there an excess payable?

Easycom: The warranty covers all manufactures defects that prevent you using the laptop, however there is an excess on the screen of 100 Euro + IVA if it is damaged.

16-Apr-2007 john: is the battery charger included in the warranty

Easycom: The battery charge and battery are not included in the warranty.

9-May-2007 Christian: Will it cover Acer laptop from bought from another supplier? Does it cover laptops with a 17" screen?

Easycom: Yes it does

19-Jun-2007 Mike: How do I purchase a warranty. I bought my laptop from you two weeks ago, but didn't see the option of getting it then. It is a Travel Mate

Easycom: Youc an either place an order fro it over the website or give the sales team a call.

18-Aug-2007 Paul: How long after i've purchased a laptop can i apply for the extended warranty

Easycom: An extended warranty must be purchased with 90 days.

4-Feb-2008 Paul: Hi I'd like to buy this extended waranty, and I bought my laptop Acer aspire 5920 4 months ago. Ca I buy this waranty and how. And I also don't undestand where I should register on aceradvantage.

Easycom: Hi Paul This Acer advantage warranty must have purchased within 3 months of laptop purchase. So we are sorry. cheers

17-Apr-2008 Nick: Is the 3 year extended breakdown cover in addition the the first year warranty. I.e if I purchase with the extecded cover I am actually getting 4 years cover?

Easycom: No, it makes 3 years in total after the upgrade, so 2 extra years.

7-May-2008 Dave: is there a product that offers screen protection if not what is the excess payable for screen repairs or replacement

Easycom: With Acer accidental damage warranties, the excess on replacing a damaged screen is 100 Euros plus VAT (so depending on the exchange rate, between around 60 and 80 GBP). Currently there is no Acer warranty pack that doesn't charge this excess. Please note that if the screen is faulty and not damaged, the replacement is free.

16-Jun-2008 Gordon: I bought my Acer laptop from you on July 20th 2007. Can I purchase the SV.WNBAF.E02 Acer Laptops - 3 Year Collect & Return extended warranty?

Easycom: No, this would need to be registered within 30 days of purchase.

25-Oct-2007 ben: I thought without accidental damage cover you could purchase this within 365days

Easycom: AcerAdvantage must be activated within 360 days from the Notebook purchase date, this term is reduced to 90 days from date of purchase if the accidental damages are covered.

22-Nov-2007 sophie: does it cover accidental damage?

Easycom: No, if you want to cover for accidental damage you will need procust code SV.WNBAF.E03