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Testimonials

We'd like to thank you for using Acer Direct; without you we wouldn't be here! Every so often though, you like to thank us back. We thought that rather than blowing our own trumpet and telling you how great we are, we'd let our satisfied customers do it for us. Here you'll find testimonials from customers who've found our products and customer service worth shouting about! Submit Your Testimonial

1-Dec-2011

"aser aspire, probable the best laptop i have ever had. i have never had a problem with it. and at the end of the day i will more than likely stick with this brand." - tony flint

1-Dec-2011

"I ordered a netbook from you on Monday and it has just arrived. Outstanding service and price. I will be back!" - Malcolm Parfitt

7-Nov-2011

"Today I spoke to a Paul and ordered a netbook. Paul advised that the netbook was in stock and could arrive the following day, so the order was placed. Later Paul was advised by the warehouse that the item was now no longer in stock. Paul, showing what in business today is sadly lacking, and that is Customer Services of the highest standard called me back and advised that unfortunately the item was now out of stock, as I needed it urgently and couldn't take the risk of not having a notebook to take away with me I had to get one locally This may have resulted in Laptop Direct losing this sale, but I shall most certainly be coming back to their web site whenever I have a purchase to make in the future, and I shall be telling everyone I know that Laptopdirect is a company of the highest standards. Thank you Paul, you are a STAR. Regards Alan" - Alan

10-Oct-2011

"After a great deal of searching around on line and in retail outlets I ordered a computer monitor and it arrived two days later. The monitor is excellent and the service is excellent too. Thank you very much indeed." - John

14-Sep-2011

"Really good service! We ordered a refurbished netbook on Saturday evening and it was here on Monday morning. And saved a good amount, compared with High Street prices, too. Recommended!" - DFM

27-Aug-2011

"Brilliant service. I ordered a laptop on 25th August, for my grandson who has been accepted at university. Most impressed, as it was delivered the next day." - Niddy

13-Aug-2011

"i contacted laptops direct and spoke to vicki edler who gave me all the advice that a needed, As this was my first laptop.nothing was to much trouble and thats why i bought the laptop.vicki kept me informed by way of emails .i will be passing on to others about the first class service given by vicki and laptops direct." - mike

9-Apr-2011

"Dear Acer Direct just a quick note to thank you for your excellent service and value for money,I have now had two computers from you now and will certainly reccomend you to others in the market for a great Laptop. Yours sincerely Jill" - Jill Ward HCIMA

24-Mar-2011

"I placed an order on Tuesday at 11.00 am for a refurbished netbook. It was delivered before 9.00 am on Wednesday. Superb service. I would have no hesitation in recommending Laptops Direct. Compare this to United Airlines, of whom I asked a simple YES/NO question on the 5th March and I am still awaiting an answer. Laptops Direct, any chance of you going into the airline business" - Steve

15-Mar-2011

" Magnificent service, ordered the Acer Aspire Monday afternoon, delivered before noon the next day. Paul Garrett was first class, no pushy sales talk, just straightforward professional help and advice. If only more companies had staff of his calibre. " - Ron.

14-Mar-2011

"I must say how impressed I am with the promptness of delivery, ordered sunday afternoon arrived monday morning . I didn't ask or pay for any accelerated delivery but thankyou ...a good experience !" - Steve Baker

17-Feb-2011

"Best price for my Toshiba, plus very good service. It is good to be able to recommend them for value, reliability, and competence." - duncan M

17-Feb-2011

"Paul Garrett was exceptionally helpful during my placement of a laptop order and accessory. Full of helpful advice without the 'pushyness', nor brusqueness that I sometimes meet on similar occasions. Well done" - Rick Funnell

16-Feb-2011

""Had a query regarding the description of the 3 year Acer platinum warrantee (this still needs to be corrected on the web site). Quick call to Paul in sales and he answered the query, took the order and the laptop arrived next day as requested." - Don" - Don

16-Feb-2011

"Plasced an order for a Desktop with Paul Garett on Tuesday and it arrived on Wednesday. Fantastic service. Paul was polite and cheerful. This all led to a great transaction. You have a great website and prices to match. Keep up the good work. Well done all round." - David

1-Feb-2011

"Wow...what a great service this company gives. I ordered a refurbished net book on Saturday after-noon and had it up and running by lunch-time Monday, and that was with free delivery! Net book was very well packed and exactly as described on the web site, A1 condition, it looked like new. The telephone sales man was very helpful and friendly. I wish all internet buying was as ggod as this." - patsyc

1-Feb-2011

"Ordered my new laptop on Monday and it arrived the next morning. Thats what I can customer service! And the laptop I've received has so far been worth every penny, its what I'm writing this testimonial on. Thanks" - Benjy

22-Jan-2011

"Thanks for your excellent Customer service. Really appreciate the professional approach, especially after been messed about by Hewlett Packard for the last few months. Kind regards Chris" - Chris Brakel

17-Dec-2010

"I would just like to thank Paul Garrett for his help and assistance with my recent purchase of ACER lap top. I found him very personable and the advice give was very helpful. I can not fault Lap Top Direct in their customer service and I would give this company a ten star rating if possible. I rang back with a question and spoke to a lady called Vicky who also very helpful. I can not speak highly enough of this company. Richard Bailey" - Richard Bailey

16-Dec-2010

"lve just bought a philips 244e1sb from laptops direct , fantastic service and great communication ,so glad that l went to them after bad experience other the phone with oyyy ,who dont know how to talk to people," - craig t

23-Nov-2010

"Fantastic service - I ordered Monday afternoon and the item was delivered before I arrived at work on Tuesday morning! Wish all internet orders were like this - Thanks to you all - I will be recommending you!" - Karen

23-Nov-2010

"Unbelievably quick delivery. Only took 16 hours from ordering online to it arriving at my home in West Sussex. Excellent, Thank you." - Tom at Ford Motor Company

19-Sep-2010

"Recently made my 4th laptop purchase from laptops direct, the service I have received over the years has been first rate. Ordered before 6pm (over the phone) and added a laptop bag which gave me free delivery, the Sony laptop was me by 8am the next day. The email gave me a tracking number and was emailed when the product was delivered. Can not rate them high enough. If you google the product you are looking for, laptops direct is usually the cheapest. Will def use again. Great work, keep it up!!!" - Sab

16-Sep-2010

"A fantastic service. Delivery next day, great Lapotop, would never know it was a refurb, very very happy and would recommend it to anyone." - Richard T

14-Sep-2010

"I bought an Acer Aspire AS3810T laptop from you recently! It works fantastically, it was a really cheap price and the delivery was really quick! Thank you very much!" - Podders

13-Sep-2010

"I was looking for a note book for my in laws. Needed to be bigger than the standard10.1 screen that they wanted to get from Argos for £199 and came accross Laptops Direct offering an11.6 screen in A1 grade condition for less than Argos's 10.1. Read the testimonials and ordered it on Sunday expecting delivery Tuesday or Wednessday. Imagine my surprise when the item arrived the next day (this morning) at 8.30. Laptop as described, box opened but condition of laptop perfect. My only regret is that I did not know about Laptop Direct 6 months ago when I purchased my 11.6 note book for £399." - David

26-Aug-2010

"The superb service and the speed of the delivery. Simply incredible !!!" - peter

24-Aug-2010

"Received our Acer Aspire today - a huge saving over what it would have cost us in PC World. The blurb said A1 condition and it is indeed immaculate. Very pleased with the product, the help and advice we received over the phone and the speed of delivery. I would not hesitate to deal with Laptops Direct again and would recommend them any time. Many Thanks." - Max G

14-Jul-2010

"Thank you for your extremly fast and competent service, my notebook arrived in around 17 hours from ordering. The person who took my order was so very helpfull, even recomended another notebook of the same make but better spec for the same price!. I cannot recomend you highly enough." - pete

10-Jul-2010

"All, I have purchased 3 laptops for my Kids, I think you get excellent value / service, and a much better choice Definately recomend laptops direct. BR Kevin" - Kevin

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